Website Policy

Privacy Policy

This Privacy Policy explains how Phlebotomy Express Training Centers (“PETC”) may collect, use, protect, and share information submitted through this website.

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Policy Section

About PETC and this policy

This Privacy Policy applies to information collected through the Phlebotomy Express Training Centers (“PETC”) website and the website services used for inquiries, registration, enrollment, and payment.

PETC is located at 17580 Wyoming Ave, Detroit, MI 48221.

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Policy Section

Information we may collect

PETC may collect information that you voluntarily provide when you use website forms, request information, contact PETC, register for a class, enroll in training, or complete a transaction.

Depending on the feature you use, this information may include your name, email address, telephone number, program interest, preferred contact method, questions or messages, registration details, enrollment information, billing information, and order or transaction information.

The website currently includes a Request Information form and a General Contact form. Information submitted through these forms is used to respond to the inquiry or request.

The website and its service providers may also receive technical information automatically, such as browser information, device information, IP address, website activity, cookies, and information needed for website security and operation.

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Policy Section

How information may be used

PETC may use information submitted through the website to respond to inquiries, provide requested information, communicate about programs or classes, process registrations and enrollment, complete transactions, provide transaction or enrollment confirmations, and support students or prospective students.

Information may also be used as reasonably necessary to maintain website functionality, protect the website and its users, maintain business and transaction records, troubleshoot technical issues, and comply with applicable business or legal obligations.

PETC does not use this policy to promise any particular marketing, communication, or data-processing practice beyond the services actually used by PETC.

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Policy Section

Payments and enrollment transactions

PETC uses WooCommerce and related enrollment and ticketing functionality to support online class registration and enrollment.

Payment transactions are processed using Stripe or another payment service configured by PETC. Payment providers may collect and process payment information according to their own privacy and security practices.

PETC may receive or maintain information associated with an order, such as the student or purchaser name, contact information, class selected, payment status, transaction reference information, order history, and other details necessary to manage enrollment and payment records.

PETC does not need to directly store complete card details in order for Stripe or another authorized payment processor to process an online payment.

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Policy Section

Cookies and website technology

The PETC website and the services that support it may use cookies, browser storage, server logs, and similar technologies that are necessary for normal website operation.

These technologies may help the website remember cart activity, maintain a registration or checkout session, process payments, support forms and event registration, improve security, and provide other essential website functions.

Your browser may allow you to control or delete cookies. Disabling certain cookies or browser-storage features may affect website, cart, registration, or checkout functionality.

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Policy Section

Service providers and information sharing

PETC relies on third-party technology and service providers to operate portions of the website and its enrollment process.

These services may include website hosting, WordPress and website tools, WPForms, WooCommerce, Stripe, event and ticketing technology, email delivery, website security, backups, and other providers reasonably necessary to operate the website and deliver requested services.

Information may be disclosed to these providers when reasonably necessary for them to perform services for PETC, process a transaction, deliver website functionality, protect the website, or support PETC's operations.

Third-party providers may maintain their own privacy policies and terms governing information they process through their services.

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Policy Section

Information retention

PETC may retain inquiry, registration, enrollment, order, transaction, and related website information for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business or student records, resolve questions or disputes, and meet applicable accounting, operational, or legal requirements.

Some information may also remain temporarily in backups, system logs, or records maintained by third-party service providers according to their own retention practices.

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Policy Section

Privacy questions and requests

If you have a question about personal information you submitted through the PETC website, or believe information provided to PETC should be corrected, you may contact PETC using the contact information below.

PETC may need to verify the identity of the person making a request before providing, correcting, or deleting information. Certain information may need to be retained when required for legitimate business, enrollment, transaction, recordkeeping, or legal purposes.

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Policy Section

Information security

PETC uses reasonable administrative and technical measures, together with the security features provided by its website, hosting, payment, and service providers, to help protect information handled through the website.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. Users should use reasonable care when submitting information online and should contact PETC if they believe there may be a security or privacy concern involving information submitted through the website.

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Policy Section

Contact PETC about privacy

Questions about this Privacy Policy or information submitted through the PETC website may be directed to:

Phlebotomy Express Training Centers
17580 Wyoming Ave
Detroit, MI 48221
(313) 341-5344

PETC may update this Privacy Policy as website functionality, service providers, or business practices change. The current version will be posted on this website.